Refund Policy
Accelerratech Solutions

Effective Date: [Date of purchase]

At Accelerratech Solutions, we are committed to delivering high-quality software and web development solutions tailored to meet our clients' specific needs. We understand that circumstances may change, and we aim to provide a fair and transparent refund policy for our services.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• Project Not Started: If you cancel your order before any work has commenced, you are eligible for a full refund.

• Project Delay: If Accelerratech Solutions fails to initiate or complete the project within the agreed timeline (without a valid reason or client-related delay), a partial refund may be issued, depending on the work completed.

• Failure to Deliver: If we are unable to deliver the service as promised in the agreed-upon scope of work and the issue is solely due to our fault, a partial or full refund may be issued.

• Duplicate Payment: If a payment is made more than once for the same service, we will promptly refund the duplicate amount.

2. Non-Refundable Circumstances

Refunds will not be issued in the following situations:

• Client delays or failure to provide required inputs, approvals, or feedback.

• Change of mind after project initiation.

• Services already rendered as outlined in the agreement or scope of work.

• Third-party service costs (e.g., hosting, domain, plugin licenses) purchased on behalf of the client.

3. Requesting a Refund

To request a refund, please contact us at [akashsuchitha@acceleratechsolutions.com] with the following details:

• Full name

• Project or invoice number

• Reason for the refund request

• Any supporting documents or communications

We will review your request within 5–7 business days and respond with our decision.

4. Refund Processing

If approved, refunds will be processed to the original payment method within 10–15 business days. You will receive a confirmation email once the refund is initiated.

5. Modifications to This Policy

Accelerratech Solutions reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website and effective immediately upon posting.

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